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Shipping Policy

Shipping Rates

Shipping rates vary depending on the destination, package weight, and shipping method.

➡️ Shipping Rates: [Click here]


Order Processing

Bulk orders typically require 2–3 weeks lead time, depending on product availability and total order volume.

Once your order has shipped, you will receive an email confirmation with tracking details so you can monitor delivery progress.


Customs & Taxes

Customs duties, import taxes, VAT, and any related fees are not included in the product price or shipping cost unless otherwise stated.

These charges vary by country and are the sole responsibility of the customer, and may be collected either:

  • before delivery, or

  • upon delivery by customs or the local delivery carrier


Delivery Time Estimates

Estimated delivery times begin after shipment:

  • Standard Shipping: 5–12 business days

  • Express Shipping (FedEx, EMS): 3–5 business days

Please note: delivery times may be longer due to customs inspections, weather, or local carrier delays.


Bulk Order Shipping Options

United States

  • Standard Shipping: Duties included (order value up to USD 2,500)

  • FedEx

Russia

  • EMS only

All Other Countries

  • FedEx

For bulk orders, if you prefer EMS instead of FedEx, please contact us in advance so we can arrange this for you.


Important Shipping Information (Standard Shipping)

Please review the information below carefully before placing an order.

Important: Shipping rules and customs regulations differ by country and may change over time. We follow the latest carrier and customs guidelines available at the time of shipment.


1) Standard Shipping Overview

Standard Shipping is designed for customers who prefer a lower-cost shipping option compared to express couriers.

Standard Shipping may include:

  • customs clearance handling by the carrier / local customs

  • VAT collection for EU countries (where applicable)

  • remote area delivery limitations depending on destination

  • declared value limitations for certain countries


2) EU VAT (European Union) – VAT Rate by Country

For EU deliveries, VAT is charged based on the destination country VAT rate, plus a 2% disbursement/service fee for VAT handling.

VAT rates may change based on local regulations. We apply the destination VAT rate at the time of shipment.

Disbursement fee: 2%

EU VAT Rate Table

EU Country VAT Rate
Austria 20%
Belgium 21%
Bulgaria 20%
Croatia 25%
Cyprus 19%
Czech Republic 21%
Denmark 25%
Estonia 22%
Finland 24%
France 20%
Germany 19%
Greece 24%
Hungary 27%
Ireland 23%
Italy 22%
Latvia 21%
Lithuania 21%
Luxembourg 17%
Malta 18%
Netherlands 21%
Poland 23%
Portugal 23%
Romania 19%
Slovakia 20%
Slovenia 22%
Spain 21%
Sweden 25%

3) Remote Areas & Undeliverable Regions

Some destinations may be subject to:

  • remote area surcharge

  • undeliverable islands / territories

  • excluded ZIP/postal codes

  • delivery restrictions depending on local last-mile networks

We will flag exceptions whenever possible before shipment. However, carrier coverage may change depending on local delivery conditions.


4) Address Rules (No P.O. Boxes)

To prevent delivery failures, please ensure your shipping information is complete and accurate.

  • No P.O. Box addresses

  • Some destinations require:

    • full street address (house number/building name)

    • accurate recipient phone number

Incorrect or incomplete address details may result in:

  • delivery failure

  • return-to-sender costs

  • re-delivery fees


5) Declared Value Limit (by Country, where available)

Some destinations have strict declared value rules or shipping restrictions. If the declared value exceeds the maximum allowed threshold, the parcel may be rejected, returned, or held for additional clearance.

Declared Value Limit Table

Country Max Declared Value Limit Notes
United Kingdom (GB) Max GBP 135 / USD 155 / EUR 150
United States (US) Max USD 2,500
Other European countries Max EUR 150 / USD 155
Singapore (SG) Max USD 290

 

Important: Declared value limits can differ by product type and local regulations and may change over time. If you are unsure, submit your shipping request first and we will confirm feasibility whenever possible.